Help & Documentation
Get started and get the most out of Business Buddy.
๐ Getting Started
- Enter your business details in the settings
- Configure keywords starting with # (e.g., #HELP, #INFO)
- Set up auto-responses for each keyword
- Enable the auto-reply service
- Save your settings
# Keywords
- All keywords must start with #
- Keywords are case-insensitive
- Free: 2 keyword slots | Premium: 30 keyword slots
- When someone texts a keyword, they'll receive your auto-response
โญ Premium Subscription
Upgrade to Premium for full access to all features.
Premium โ $10/year
- 30 keyword slots
- Full access for 1 year
- All features included
Free tier includes 2 keyword slots with no expiration.
๐ Response Templates
Use templates to quickly create responses with variables:
{businessname}โ Your business name{business-address}โ Your business address{businessnumber}โ Your business number{businessemail}โ Your business email{sendersname}โ Sender's name (if saved in contacts){date}โ Current date{time}โ Current time
โจ Features
- Message History โ View all sent and received messages
- Rate Limiting โ Control how many messages are sent
- Response Delay โ Add delay before sending auto-replies
- Preview & Test โ See how messages will look before sending
- Backup & Restore โ Export and import your settings
๐ก Tips
- Use clear, memorable keywords (e.g., #HELP, #HOURS, #MENU)
- Keep responses concise and helpful
- Test your messages using the Preview feature
- Use templates to save time and maintain consistency
- Regularly check your message history to monitor activity